Insurance Claims Assistance Customer Testimonial from Shawn N. in Millersville, MD

Ever have one of those years? This year, my youngest started pre-K, my oldest got braces, and a month ago I went into my basement to find two feet of water!

Fortunately for me, my business partner had a relationship with a general contractor, Bruce Northcraft of Northern Craft. Even though I heard that Bruce would take care of me, I had no idea what laid ahead with bringing my basement back to normal.

I called Bruce and within a few days he came out and spent three hours at my house showing me what needed to be fixed and more important, how to take advantage of a tragedy and turned around and do something amazing.

Once the water was pumped out and after inspection, it turns out that my French drain system under my home was crushed. We had to take everything out of our basement – and I mean, everything! Bruce and his crew came in and dug huge troughs around my basement to replace the French drain.

Fortunately that ordeal didn’t last long but he put up plastic the dust and concrete out of upstairs. They even more special booties to keep from track tracking dirt upstairs indoor living area. We then sent down with the 3-D program and he showed me the possibility.

My basement looks better than it did before the horrible tragedy of water damage. From Wayne’s walls to finishing to new flooring and painting, Bruce’s work was exceptional. Not to mention, I didn’t have to work with the insurance company as Bruce worked directly with them on my behalf.

Talk about making my life easier in the face of so much potential hassle. I can’t wait to entertain family this year is Christmas in my new basement! Thank you Bruce – exceptional work. I will refer you to everyone!